ATTENTION TO FRIENDS WITH PAGES:
I just came across this last night and noticed that I had been invited to ‘like’ several of my Facebook Friends’ pages! I had also invited many people to like my page and have not gotten a response from some š Maybe you aren’t as blind as I am, (or just really really hate awesome designs ;)) but I did not receive a notification on liking your page, it just went straight to this folder! So lets spread awareness so everyone receives the ‘likes’ they deserve!
It seems simple right? Just go to the admin panel, update info, basic information, change username…done!
WRONG!
For the last 7 months I have been working for a recruiting agency as their social media strategist. (P.S. for me to admit I was doing something wrong takes a lot so just bare with me on this!) I had been named the ‘content creator’ in the admins. The thing I did not realize until now was that content creators do not always get full reign. I currently manage 3 separate pages, 1 for my design page (which you should ‘like’ by now if you haven’t already!) and 2 for my work.
I had continuously tried to update the username, and although it would say it was available, after I entered my desired username, it read “oops, something went wrong, we’re currently working on getting this fixed”. I know Facebook is usually good with working out kinks, so I didn’t think this issue should last 7 months, so I began to do some research. If you are also facing this issue, here are a couple reasons you may be getting that message:
Amount of Fans
In order for you to be able to add a username to your page, you must have at least 40 people to like your page. That made total sense since I only had about 25 likes on my company’s page! I kicked out a contest and some posts and got up to 60 likes, and thought I would try again….STILL NOTHING! Why had it been so simple to set-up my Molly Meester Designs username but not my company’s username?
Admin Roles
I actually wanted to give up trying to change the username for awhile, but I recently took a webinar that Amy Porterfield did on building your Facebook brand, and she stressed the importance of the username so I had finally had enough. When I had mentioned this to the other admin of the page, he thought he would give it a shot. With ONE try he got the username to work! Not only was I frustrated, but I dug a little deeper as to why this would happen.
Although I was an admin on the page, that wasn’t enough. You must be the managerĀ to have the ability to change app settings, usernames, etc. I want to extend my apologies to Facebook for all the curses that I have screamed at my computer screen over the last 7 months of searching forums on how to switch that!
Hopefully this helps! Feel free to leave comments or questions, and next time you’re on Facebook, be sure to ‘like’ http://www.facebook.com/directionalmotivation and http://www.facebook.com/mollymeesterdesigns!
Molly Meester Designs 